Privacy Policy
Last updated: 03 January 2026
Applicability
This policy applies to:
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Website visitors
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ARC.EV app users
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Customers, CMS users, franchise and business partners
Information Collected
We may collect:
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Name, email, phone number
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Company name and location
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Enquiry and support information
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Device, browser, IP address
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CMS usage and charger status data
Lawful Basis (GDPR-Lite)
Data is processed based on:
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Legitimate business interest
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Contractual necessity
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User consent
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Legal obligations
Use of Information
Information is used to:
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Deliver services
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Operate and improve CMS and ARC.EV
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Provide alerts and communications
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Meet legal and contractual requirements
Cookies
Cookies may be used for analytics and performance improvement. Users may control cookies through browser settings.
International Data Transfers
Data may be processed or stored outside India with reasonable safeguards applied.
Data Sharing
Personal data is not sold.
It may be shared only with:
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Technology and hosting partners
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Payment processors (transaction data only)
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Legal authorities when required
Data Security
Reasonable technical and organizational safeguards are implemented. No system is completely secure.
Data Retention
Data is retained only as long as necessary for business or legal purposes.
User Rights
Users may request access, correction, deletion (subject to law), or withdrawal of marketing consent.
Contact for Privacy
Josh Kosh Online Service Private Limited
Plot No. 31, Arul Colony, Kapra, Hyderabad – 500062
Email: Meetus@route44fp.com